FAQ - Frequently Asked Questions
🛒 ORDERING
Q: How do I place an order?
Browse our store, select your item, choose the size and quantity, and click "Add to Cart." When you're ready, go to your cart and proceed to checkout. You can pay online (UPI, card, wallet) or choose Cash on Delivery.
Q: Do I need to create an account to order?
No. Guest checkout is available. However, creating an account lets you track orders, save addresses, view order history, and earn loyalty points (coming soon).
Q: How will I know my order is confirmed?
You'll receive an order confirmation on WhatsApp and/or email immediately after placing your order. If you don't receive a confirmation within 30 minutes, check your spam folder or contact us.
Q: Can I modify my order after placing it?
Order modifications (address, size, quantity) can be requested within [2 hours] of placing the order by contacting us on WhatsApp. Once the order is dispatched, modifications are not possible.
Q: Can I cancel my order?
Yes, before dispatch. Contact us immediately on WhatsApp or email with your Order ID. Once dispatched, please refer to our Return & Refund Policy.